SoulShive
SOULSHIVE · GAME NETWORK & MARKETPLACE

Support & FAQ

SoulShive — Game Network & Marketplace.

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🎧 SOULSHIVE SUPPORT CENTER

How can we
help?

Quickly find answers to common questions or open a ticket. For account, server, Boost, addon, payment or partnership issues, this is the right place to start.

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Help without wasting time

The most useful SoulShive areas are one click away.

🖥 Servers Listings, live status and details ⚙ Apps & Plugins Plugins, API and guides 🚀 Boost Packages and promotion 🤝 Partners Offers, coupons and collaborations

❓ Frequently asked questions

Quick answers to the most common situations

⌕
🖥 How do I add my server to SoulShive? ▾
Create a free account, then open Add Server. Enter the name, IP:PORT and game. Your server will appear on SoulShive, and you can use the API key and network plugin for live status.
🔑 What is the server API key used for? ▾
The API key connects your server to SoulShive. The plugin can automatically send information such as players, map and online status.
🔺 How do I vote for a server? ▾
Open the server page and click VOTE. Votes contribute to ranking and help the community discover popular servers.
🚀 How does Boost work? ▾
Boost provides more visibility, better placement and a platform badge. It does not promise fake players and does not use forced redirects.
🛍 How do I buy an addon? ▾
Open the addon page, review the description, images and seller information, then continue with the available purchase process.
🎟 How do I use a discount coupon? ▾
Copy the code shown in the partner offer and use it according to the terms shown on the Partners page.
💰 How do I withdraw money from sales? ▾
Withdrawals are managed from your account after the applicable order and balance conditions are met. Available methods and any fees are shown on the withdrawal page.
🤝 How do I become a SoulShive partner? ▾
Open the partnership application page and send information about your project, community and proposed offer.
📢 How can I promote a project or banner? ▾
Send us a ticket and mention the project, desired placement, duration and promotion type. The team will reply with the available options.
🎫

Send a ticket

Didn’t find the answer? Send your request directly to the SoulShive team.

For a faster response:
include the server IP, page link, order number or any other relevant information.
🔒 Submitted data is used only to resolve your request.
⚡ Describe the issue clearly Help the team investigate quickly.
🔗 Send useful information Add a link, IP or order number when relevant.
📨 Check your email The response will be sent to the address in your ticket.
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